We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
We’ll always try to ship an entire order together, but there are times certain items will ship from different fulfillment centers . This is all based on inventory availability. In the event we need to split your order, you’ll receive an email that will include the expected ship dates and items in each shipment.
Once your order has left our warehouse you will receive an email confirmation with your order tracking number. A link to the appropriate courier's site will be provided for easy tracking. You can also check your order status by selecting the link in the footer below if you have your order number and shipping zip code available.
Yes, Your 100% satisfaction is important for us, Our policy lasts 14 days. If 14 days have gone by since your receive the item, unfortunately, we can’t offer you a return or refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
To complete your return, we require a receipt or proof of purchase.
==>Please do not send your purchase back to the manufacturer.