Help Center

Help Center

Frequently Asked Questions

1- How do you ship packages?

2-What About Custom

3-How long does shipping take?

4-Do you provide tracking information?

5-My tracking says “no information available at the moment”.

6-Why is my order arriving in multiple shipments?

7-Will I be charged for shipping on multiple shipments?

8-Will there be multiple authorizations holds on my credit card for multiple shipments?

9-How can I track my order?

10-I ordered on the web site and still have not received my things!

11-can I return my product?

12-Refunds (if applicable) 

13-Late or missing refunds If you haven’t receive

14-Sale items

15-Exchanges

16-Order Cancellation

17- INCORRECT BILLING INFORMATION

18- Order Verification

19-Is my information secure?

20-Can I split my purchase between several credit cards?